Excellent Advice and Assistance
I've been rehabilitating my pond with aeration via a HiBlow XP80, 100' of PVC, 60' of weighted airline and a diffuser. I needed to know if I could step down from the 3/4" PVC to 5/8" weighted airline the final 60' to save some $$$. Mike was very helpful, he provided me my estimated friction loss, PSI, and final CFM or L/min letting me know that my setup would work fine for my pond application. His responses were prompt and easy to understand. Mike saved me a lot of confusion on my part. Thanks Mike
Craig H. Oklahoma City 5/8" weighted airline
Wow. A company with actual, intelligent customer service is almost unheard of today but you have it. Many thanks to Mike and Kyle for the helpful advice on pond aeration!
Mark Central Ohio HP-80
You guys were great and the HP-80 is already kicking butt
Thanks very much for setting me up on my pond aeration project. You guys were great and the HP-80 is already kicking butt. I hadn’t measured the distance when I talked to Mike but had when I talked to the distributor. Ended up at about 425’ total including the weighted section, and it’s pushing lots of air, already making a dramatic difference in my pond.
Thanks again, I really appreciate it and I’d gladly recommend you guys and that beast of an air pump etc. to anyone facing a similar situation including the distance.
I’m am writing this email in hopes that it reaches the highest level of management at HIBLOW USA. I want to thank both MIKE and KYLE for their professionalism, outstanding customer service and knowledgeable technical support. HIBLOW USA is fortunate to have these team members representing their company.
Zach Long Fort Worth, Texas AKH50 - DUAL PORT
Best service and product
Great product and as the ad says long lasting! Just worked with MIke at HIBLOW and he was fantastic and his customer service was outstanding. In todays fast pace he took the time to help me with all my questions and he is an asset to the company. Would highly recommend both him and their products.
Randy Duvall WA. HP 80 Septic aeration compressor
Thirteen Years of Daily Performance
I have used HiBlow septic aerators for more than thirteen years. They have never failed , running 24/7 for all that time. I just got a new one, as the current one is now 3 years old and needed new diaphragms for best performance. I've also had a couple of contacts with HB online help and never had a problem with the responses. Thank you for making such a great product line. I do recommend the units with alarms attached as that is a great safety feature.
JB Garden Ridge, TX HiBlow 80 (Septic)
Happy Farm in Arizona
We have two farm ponds, and both were seemingly overrun with algae, and we had no idea how to fix it. Well the folks at Hiblow came up with the perfect solution. They sized the pumps for us. Then gave us the expert guidance on the installation.
We are happy to report that after just a few weeks, the pond algae is about 90% cleared up.
The pumps are quiet, and were easy to install, and their staff members were available with helpful advice and encouragement every step of the way.
All in, a very happy outcome, to, what seemed to be an intractable problem!
ShaRu White Tumacacori, AZ, USA HP 60 & HP 80
Exceptional Customer Service
I had questions regarding replacement parts for my Hiblow HP-60 pump, or a replacement pump. I received very prompt attention and I got all of the information that I needed. I love this Hiblow pump has it has been very reliable, and I greatly appreciate the attention to the customer that is offered here. Thanks for all the help!
Karl Idaho Hiblow HP-60 pump
Real customer service!
Many thanks to Mike for understanding the problem I had with the safety switch mechanism (not just the diaphragms & screw, but the complete mechanism for the safety switch), and helping me to locate the necessary part.
Tom H. Kilgore, Texas HP-60 Air Pump
No more Alita pumps or Danners for me
Called y'all today. Very friendly and helpful gentleman answered my question. Pond aerator is connected and giving great "bubbles".
No more Alita pumps or Danners for me.