I’m am writing this email in hopes that it reaches the highest level of management at HIBLOW USA. I want to thank both MIKE and KYLE for their professionalism, outstanding customer service and knowledgeable technical support. HIBLOW USA is fortunate to have these team members representing their company.
Zach Long Fort Worth, Texas AKH50 - DUAL PORT
Best service and product
Great product and as the ad says long lasting! Just worked with MIke at HIBLOW and he was fantastic and his customer service was outstanding. In todays fast pace he took the time to help me with all my questions and he is an asset to the company. Would highly recommend both him and their products.
Randy Duvall WA. HP 80 Septic aeration compressor
Thirteen Years of Daily Performance
I have used HiBlow septic aerators for more than thirteen years. They have never failed , running 24/7 for all that time. I just got a new one, as the current one is now 3 years old and needed new diaphragms for best performance. I've also had a couple of contacts with HB online help and never had a problem with the responses. Thank you for making such a great product line. I do recommend the units with alarms attached as that is a great safety feature.
JB Garden Ridge, TX HiBlow 80 (Septic)
Happy Farm in Arizona
We have two farm ponds, and both were seemingly overrun with algae, and we had no idea how to fix it. Well the folks at Hiblow came up with the perfect solution. They sized the pumps for us. Then gave us the expert guidance on the installation.
We are happy to report that after just a few weeks, the pond algae is about 90% cleared up.
The pumps are quiet, and were easy to install, and their staff members were available with helpful advice and encouragement every step of the way.
All in, a very happy outcome, to, what seemed to be an intractable problem!
ShaRu White Tumacacori, AZ, USA HP 60 & HP 80
Exceptional Customer Service
I had questions regarding replacement parts for my Hiblow HP-60 pump, or a replacement pump. I received very prompt attention and I got all of the information that I needed. I love this Hiblow pump has it has been very reliable, and I greatly appreciate the attention to the customer that is offered here. Thanks for all the help!
Karl Idaho Hiblow HP-60 pump
Real customer service!
Many thanks to Mike for understanding the problem I had with the safety switch mechanism (not just the diaphragms & screw, but the complete mechanism for the safety switch), and helping me to locate the necessary part.
Tom H. Kilgore, Texas HP-60 Air Pump
No more Alita pumps or Danners for me
Called y'all today. Very friendly and helpful gentleman answered my question. Pond aerator is connected and giving great "bubbles".
No more Alita pumps or Danners for me.
Absolutely Top Notch Cistomer Service
These guys are great! Best technical support in customer service I think I have ever received from any product or company. Highly recommended I will definitely buy their products again. Thanks Mike for your help and support. Would give you all six stars if I could!
Ken in Oklahoma
Kenneth Gist Oklahoma HP 80
Aerator Skimmer Programming Instructions
My experience with HiBlow septic aerator pumps has proven their durability and ease of rebuild in the field. The customer service department (kudos to Mike) is extremely helpful and fast to respond to questions and parts support. I won't buy any other pump!
SM in Dallas TX Dallas, TX HiBlow 80 Duo
Excellent customer service
Had an issue with an aerator rebuild kit. Spoke with Kyle, who could not have been more accommodating. He was knowledgeable, professional, and had excellent follow through. I was 100% satisfied with the resolution to my problem and felt Kyle went above and beyond to meet my expectations. Outstanding customer service!!
Karen Dekel Seabrook, SC Aerator rebuild kit