Absolutely Top Notch Cistomer Service
These guys are great! Best technical support in customer service I think I have ever received from any product or company. Highly recommended I will definitely buy their products again. Thanks Mike for your help and support. Would give you all six stars if I could!
Ken in Oklahoma
Kenneth Gist Oklahoma HP 80
Aerator Skimmer Programming Instructions
My experience with HiBlow septic aerator pumps has proven their durability and ease of rebuild in the field. The customer service department (kudos to Mike) is extremely helpful and fast to respond to questions and parts support. I won't buy any other pump!
SM in Dallas TX Dallas, TX HiBlow 80 Duo
Excellent customer service
Had an issue with an aerator rebuild kit. Spoke with Kyle, who could not have been more accommodating. He was knowledgeable, professional, and had excellent follow through. I was 100% satisfied with the resolution to my problem and felt Kyle went above and beyond to meet my expectations. Outstanding customer service!!
Karen Dekel Seabrook, SC Aerator rebuild kit
13 year old unit on 24/7 never rebuilt. Alarm just now.
Simply unbelievable product and quality.
Keith NH HP-80-010A
Toughest pump made
I have had my Hiblow 120LL for about a year, running 24/7. my pump fell in the pond (for a week, I was gone) and after one day, I plugged it in and it still works!! Unreal product. Crazy that thing just fired back up. I could not believe it. Toughest pump made.
Your products are amazing!
Have bought two aerators in the past and the first one is still working. It's has been working for the last 5 years. Thank you again, will continue to buy HIBLOW.
Great customer service
Hiblow located a local supplier for the parts I needed and I was up and running within an hour.
JudyL Yates TX HP80
Excellent service! I needed a replacement for the small brass barbed air hose fitting for the pressure alarm on my Hiblow air pump and got a very prompt response from Mike and a solution to my problem. Thanks!!
KDK FL HiBlow Air Pump
Wow! Unbelievable amount of bubbles. Within 24 hours had a 20 foot radius of clear water. Couple days later I could nearly see the diffuser.
We have an old pond behind our house that was dug in 1987. No maintenance was ever performed on it and every summer it turns into a mess. Decided to do something about it. Found the St. Isidore Farm videos on YouTube and decided the HiBlow pump was the way to go. Called HiBlow a couple times and got great advice from James. I don't have electric by the pond and he said it would work just fine keeping the pump up by the house and running a long air line. We discussed pump sizes and my best options for the air line. Based on the 120 foot distance to the pond, and a pond depth of around 8 feet, James recommended an HP120LL and provided the names of distributors. To keep back pressure to a minimum he recommended a 1" ID main air line. I ordered the pump and a diffuser and some 1/2" ID weighted airline. I built the 120 foot main airline by gluing together 10 foot sections of 1" ID electrical PVC. I put a barbed fitting on the PVC and to eliminate stress on the pump fitting connected the PVC to the pump with a couple feet of 5/8" ID vinyl tubing. Used another barbed fitting to connect the other end of the PVC to the weighted air line. Connected the weighted air line to the diffuser and sunk it in the middle of the pond. Then I plugged it in. Wow! Unbelievable amount of bubbles. Within 24 hours had a 20 foot radius of clear water. Couple days later I could nearly see the diffuser. The pump is very quiet. Just a low hum. And it is barely warm to the touch. Can't wait to see what happens over time. Highly recommend HiBlow for their advice and great product. Thank you James for all of your help!
Rick W. Michigan HP120LL
Needed advice on rehabbing pond, got much more!
Thank you Mike for your most excellent customer service and for your distributor recommendations. I wasn’t sure what I needed but am thrilled with my HP-60 aeration pump, diffuser, and sinking air line. Perfect!
Robert Boatright Cascade, Idaho HP-60